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    Shipping & returns

    “If you have a need to consider refunds and returns, you likely ordered a product from us- which means we owe you a “thank you!”.  Nothing makes us happier than a legion of happy El Bandido customers, and as such we promise to do our very best to deliver both an amazing product and customer experience.  That said, here are some things you might want to know:

    • You may cancel your order anytime prior to shipment
    • If the product you receive is not what you ordered (i.e., the wrong size or defective), we will replace no questions asked
    • If the product you receive is what you ordered (but you changed your mind on the size, style, or any other reason), we will review your request with our customer service team and provide an update asap